Roker Hotel BW Premier Collection

Hotel was very nice, friendly helpful staff, we ate in the restaurant on the evening we arrived, and the food was excellent and well priced, waiting staff were great. In the morning we went for breakfast and were met by a hostess who explained the buffet style breakfast but pointed out that the only egg option at the hot plate was scrambled and we could ask for poached or fried eggs to be prepared fresh, then she promptly disappeared for ten minutes, so I had to get someone from reception to call for someone from the kitchen. The tea/coffee/hot chocolate machine was a bit of a mystery with no real instructions on use, but I eventually managed to get a cup of tea out of it. Check in and out times were great making things a lot less stressful than some Hotel chains and privately run places.

Rebecca at reception was brilliant. Very friendly and a credit to the hotel. Breakfast was amazing. The mushrooms were unreal, and the poached eggs were perfect. There is plenty of choice buffet style. Our twin room was fine and comfortable. Our friends had a cosy double, which they thought was a bit small. The bar was very nice, along with the food we had. There is plenty of free parking, just register your car while booking in. This was our second stay and won't be our last.

The room had a sea view and a comfortable King size bed. Breakfast was cooked to order and was excellent value for money. The location is on the sea front with the town centre and the SOL within walking distance. If you want to leave the car, the bust stops for Sunderland and South Shields are on the doorstep. We've stayed at this hotel a number of times and it has always been enjoyable.

staff , great, location great. View from my sea view room great until blocked by truck , and transit vans. Bed comfy good quality clean line, ( pillows far too soft for me , but, appreciate you can’t please everyone!! ) quality toiletries a lot of thought ,gone into refurb ok a very old building , lots of up and down stairs, to get to room, but-lift available, and staff offered to help me with luggage. Had dinner in restaurant on 1st night, delicious, and service great, drinks very reasonably. Priced . Second night Tried Italian resuturant on site fabulous and again very well priced Ok it’s a very old building, a bit of noise, from plumbing , but, it’s a hotel, 🤷‍♂️people are up and about at 6 in the morning, so and we all want a power shower!! No noise from corridors, or neighbouring rooms,

The staff were super helpful and friendly it makes a real difference to the stay so thank you to all the staff we came in contact with on our stay. The hotel decor was quite modern and tastefully done. The stay overall was good value for money.